Frequently Asked Questions About Latitude


Have a question? Find the answer below:

See some of the answers to the questions we get most frequently about our Raleigh, NC apartments at Latitude on Hillsborough below:

What utilities come with rent?

With your monthly rent deposit at our Raleigh apts, you get a distinctive apartment, a lively community, and enjoyable amenities. Also, water, sewage, trash, cable, and an internet package are all included in your rent. Electricity is split between you and your roommates and conveniently billed directly to your resident account monthly.

Is there parking at Latitude?

Yes! Parking is available. Please contact our leasing office to learn more.

Do apartments at Latitude on Hillsborough come furnished?

Yes of course. Your new apartment will be fully-furnished with a bedroom, bathroom, living room and kitchen with furniture and appliances of the highest quality. Your furniture may vary by floor plan, however, most apartments come with all the furnishings listed below:

  • Fully Furnished
    • Sofa
    • Side Chair (Select Units)
    • Coffee Table
    • Media Stand
    • SMART Living Room TV
    • Full Size Bed
    • Memory Foam Mattress
    • Desk and Desk Chair
    • Under Bed Storage
    • Bar Stools
    • Mini Fridge (5-Bedrooms Only)
  • In-Unit Finishes & Perks
    • Electronic Unit Entry
    • Faux Hardwood Living Room flooring
    • Track Lighting
    • Granite Countertops
    • Custom Cabinetry
    • USB Outlets
    • Modern Appliances
    • Carpet in Bedrooms
    • Mirrored Closet Doors
    • Walk In Closets (Select Units)
    • Private Access (Select Units)
    • Two-car Garage (Townhomes Only)

Does Latitude allow pets?

Does the wolf need its pack? Pets are more than welcome at Latitude on Hillsborough. Register your pet online when completing the application and lease! Don’t hesitate to reach out to our leasing office to learn more.

Is there security at Latitude on Hillsborough?

We have state-of-the-art security measures to keep every resident of our Raleigh apts safe and secure, including 24/7 HD video surveillance courtesy of Butterfly MX. See our parents page to learn more about the safety and security features available at Latitude.

What floor plans are available at Latitude?

There are five floor plans available at our Raleigh apts for our ambitious residents to choose from. If you are looking for an adventure with others or a place to kick your feet up and lay back, we have the perfect space for you. Relax, recharge, and renew; we have the one of the best apartments in Raleigh for you. Check out your options below:

  • 1 Bedroom x 1 Bathroom
  • 2 Bedrooms x 2 Bathrooms
  • 3 Bedrooms x 3 Bathrooms
  • 4 Bedrooms x 4 Bathrooms
  • 4 Bedroom x 4 Bathroom Townhomes
  • 5 Bedrooms x 5 Bathrooms

What amenities does the community have?

Latitude on Hillsborough has many exclusive amenities provided for the residents of our Raleigh apts. This apartment complex provides much more than just apartments, but a social community looking for an adventure in every corner. Whether you’re looking for a place to relax, be social, or study we have it all. Look out below for all the fresh amenities we offer our residents:

  • Great Lawn with Gaming
  • Outdoor Café
  • Lightbox Lounge
  • Fire Pits
  • Outdoor Lounge & Dining
  • Grill & Chill Courtyard
  • Resort Style Pool w/ Sun Shelf
  • Hot Tub
  • Poolside Grill & Chill
  • 24-Hour Fitness Center
  • Fitness Flex Room
  • On Demand Fitness
  • Game Room
  • Breakfast/Coffee Bar
  • Library Study
  • Group & Private Study Rooms
  • Co-Labs
  • Maker Space Room
  • Study Lounge w/ Macs, PCs, and Free Printing
  • Latitude Shuttle
  • ATM/Vending
  • Community WIFI

What is a Lightbox?

A lightbox is a contemporary light-up bungalow that serves as a central focal feature near our outdoor space. It anchors views of the pool and the Great Lawn. The soft lighting illuminates the interior while subtly changing color, and the open roof lets in twinkles of starlight at night. Hang out, relax, and socialize in this space unlike anything else you'll find in Raleigh!

Who has access to all these amazing amenities?

Our community amenities are only open to the residents of Latitude on Hillsborough. But don’t worry, your guests will be able to enjoy the fun as well!

What is leasing by-the-bed?

Leasing “by-the-bed” is a freedom from standard leasing contracts. It gives you flexibility to be on a separate leasing contract from the rest of your roommates. Each tenant of your unit will have a personalized lease: They will be responsible for their own rent payment only.

Do I need a cosigner for my lease at Latitude?

At Latitude, we take a modern approach when leasing our Raleigh apts. We don’t require for residents to get a cosigner for their lease. In place of a cosigner, we ask for our residents to get a guarantor to sign a guaranty form.

What is a guarantor?

A guarantor is a financially secure individual, usually a parent or guardian of the resident. They will ensure timely and full payments are made each month for rent. This individual cannot be apart of the Latitude on Hillsborough community. If you have any questions regarding qualifications for being a guarantor for a resident, reach out to our leasing office.

How do I apply for an apartment at Latitude on Hillsborough?

Our applications are online and are live and ready for your convenience. Take out 15 minutes of your day to get one of the best deals for apartments in Raleigh. If you need any assistance, our leasing office is a phone call away. Get your Adventure On – At Latitude. Apply today!

Where will my mail go?

Each individual unit will have a mailbox located on the first floor of Latitude Hillsborough. Expecting a package that won’t fit in your mailbox? Our leasing office will keep your package until you’re able to pick it up.

Where do I go to pay my rent?

For your convenience, you can pay rent through our online Resident Portal. Simply log in and select the option in the dashboard to make a payment. Through this portal you can also set up reoccurring payments by adding credit card or banking information. You can also view past transactions by visiting the “payments” tab.

How do I make a maintenance request?

Maintenance requests are all handled through our online resident portal. Once you log in, navigate your way through the dashboard. You’ll see the option to submit a work order form, fill it out and it will be sent straight to our maintenance team. You can also view the history of past requests by navigating through the maintenance tab.

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